Online shop
AI online shop that sells and takes orders in chat
On Messenger and Instagram the AI suggests products from your catalogue and records orders.
OpenBot answers Messenger and Instagram chats in Mongolian from your catalogue's products, prices and variants, and records the order. With stock tracking on it never sells what is sold out, and it hands what it cannot answer to an operator.
Steps
How it works
Sign up with Google, email or Facebook and connect a Facebook Page or an Instagram Business account.
Add your products, prices, variants such as colour and size, and photos to the catalogue.
Add common questions about delivery and returns to the knowledge base.
When a customer asks about a product, the AI suggests it and records the choice as an order.
Pricing
Which plan includes it
- Included from the Lite plan at 44,900₮ a month.
- QPay payments in chat: from the Lite plan at 44,900₮ a month.
- OpenShop.mn catalogue and checkout, linked by OpenBot on request: from the Starter plan at 149,900₮ a month.
Questions
Frequently asked questions
What do I need to connect a chatbot to my online shop?
A Facebook Page or an Instagram Business account. Sign up, connect the channel to your workspace and add your catalogue, and the AI starts selling.
Will the AI get prices wrong?
The AI quotes the prices you add to your catalogue and knowledge base. A price check stops a reply whose price has no source, then gives the known price or hands the chat to an operator. When a price changes, update it in both places.
What happens when a product sells out?
Turn on stock tracking and the AI tells customers a variant with no stock is sold out and keeps it out of orders.
Can customers order through a form?
Yes. The chat can show an order form button, and the customer fills in products, quantities, phone and address in one place.
Where do I see the orders?
Every order recorded in chat lands in the Orders section of the dashboard, where you track its status.