Instagram DM auto-reply with AI in Mongolia
An AI that answers your Instagram Business DMs in Mongolian, from your own data.
OpenBot replies to the DMs your Instagram Business account receives, in Mongolian, from your products and business details. Conversations share one inbox with Messenger; it takes orders and QPay payments and hands what it cannot answer to an operator.
Steps
How it works
Sign up with Google, email or Facebook and create a workspace.
Connect your Instagram Business account. DMs arrive in one inbox.
Add your products, prices, common questions and files to train the AI.
Turn the AI on in automatic or suggest mode. In suggest mode it drafts each reply and you send it.
Pricing
Which plan includes it
- Included from the Lite plan at 44,900₮ a month.
- Comment to DM: from the Lite plan at 44,900₮ a month.
Questions
Frequently asked questions
Which Instagram account do I need?
An Instagram Business account. Once it is connected to your workspace, its DMs arrive in the inbox.
Can I manage Messenger and Instagram in one place?
Yes. Both channels share one inbox and the AI answers on both from the same knowledge base. The AI is switched on or off per channel.
Can the AI make things up?
The AI answers from the products, knowledge base and business details you add, and by default it does not answer questions outside them. Twelve layers of checks keep it from stating a price, total or address without a source; when it is not sure, the AI hands the chat to an operator.
Can customers order and pay through Instagram?
Yes. When a customer asks about a product in a DM, the AI suggests it from your catalogue, records the order and sends a QPay QR. The order is confirmed after the payment is re-checked with QPay.
Can I reply myself?
Yes. DMs arrive in the inbox, so you reply from there yourself, and the AI hands over to an operator when a customer asks for a person.